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900% B2B growth and 75% less admin. SparkLayer allowed us to grow our business to offer everything we wanted
Mike Bires
Founder and CEO, Nutrition Faktory
24-hour set-up and 140% time savings. We thought weβd be able to go live in a week, but it was all done in a day.
Will Green
Director of Sales, Paleo Ridge
10x B2B growth and 400% AOV increase. Weβve transformed how we serve B2B customers and seen 10x growth.
Deanne Gee-Wing
eCommerce Manager, Nature's PathDrop in your email and URL to see what SparkLayer would look like on your store. Prepare to be amazed!
We'll get back to you within 1 hour to arrange a good time to speak. Alex Weston, Sales Team
Your biggest customers are more than one buyer — a head office, a handful of depots and a finance team who all need different things from the same login. SparkLayer gives them the structure they actually have - sections under one company, each with their own credit, pricing and people.
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Add sections under a company for the branches, depots or regions it actually runs, named however that customer names them. Head office keeps one relationship with you; each section keeps its own identity underneath it.
Each section carries its own credit limit and its own financials, so a depot that is close to its ceiling does not quietly spend head office’s headroom. Where a branch buys differently, it can sit on its own price list and discounts.
The result is that a branch manager sees what their branch has to spend, and nobody has to reconcile one shared number by hand.
A finance director needs every branch at once. A branch manager needs their own and nothing else. Roles do that, so carts, quotes, orders and addresses stay scoped to the people they belong to.
Not everyone in a buying team should be able to commit spend. A limited user builds the order as normal, and it goes to the account owner to approve rather than straight through to you.
Nothing reaches your warehouse that the customer has not signed off internally.
Everybody on the account sees every order the company has placed, checks where it is, and reorders it — without asking a colleague to forward anything.
The lists a buying team builds up belong to the company, not to whoever happened to create them. Anyone can pick one up, and anyone can tidy one away.
Every delivery address the company uses, in one place, editable by the team. No more orders shipped to a site that closed last year.
The one thing that stays private. Two people can build two orders at once without either of them wondering where a line went.
A company is the customer you sell to. Branches — or depots, regions or sites, whatever that customer calls them — are sections underneath it. Head office keeps one relationship with you, and each section keeps its own credit, pricing and users below that.
Yes. Every section carries its own credit limit and its own financials, tracked separately, so a depot near its ceiling cannot quietly spend head office’s headroom. Head office and your finance contact can still see the group position across all of them.
Yes. Where a branch buys differently it can sit on its own price list and its own discounts, rather than inheriting a single company-wide price.
Users of the same company can see all orders placed for the entire company, check order status, and reorder them. Where branch scoping is in place, a branch user sees their own section rather than the whole group.
No, and deliberately so. Order history, shopping lists and the address book are shared across the company, but a cart belongs to the person building it — if a user has items in their order, those are not shared across users. Two buyers can work at once without either wondering where a line went.
A Standard user can place orders and view all account activity. A Limited user can add items to an order but not complete it — the order is sent to the company account owner for approval instead, and the customer is told at checkout that a team member needs to review it before it can be completed.
An order from a Limited user arrives with a “Requires Approval” status for the account owner, who can either complete it or cancel it. Both people are emailed automatically at each stage, so nothing reaches your warehouse that the customer has not signed off internally.
The person who created the account is the main user, and they control access. To add a colleague they provide a first and last name, an email address, and the role that person should have. Anyone without an account yet receives an activation email; anyone who already has one can join using their existing credentials.
Not by invitation. A customer already registered as a B2B account cannot become a sub-account of another company, so joining one has to be set up manually against their customer record. Speak to us and we will walk through it.
Yes. Agents can be scoped by section using the agent groups you already have, so a rep covering the north sees the branches in their patch rather than the customer’s whole group.