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Book a live demo with a B2B expert.

See how SparkLayer fits your setup and what it would take to launch your new B2B store, fast.

  • Get a tailored walkthrough based on your business
  • Learn how it works with your existing systems
  • Get a plan for rollout and adoption
  • Live with Q&A with a B2B eCommerce expert

Let's begin your B2B transformation.

Drop in your email and URL to see what SparkLayer would look like on your store. Prepare to be amazed!

Alex Weston

We'll get back to you within 1 hour to arrange a good time to speak. Alex Weston, Sales Team

Not quite ready for a chat? Try our interactive demo instead.
You can also email us at hello@sparklayer.io.
Rated 4.9 out of 5 on the Shopify App Store
SparkLayer Sales Agent Portal

Agreed on the call. Placed before it ends.

The Sales Agent Portal lets your sales reps log into your store as any buyer - their pricing, their terms, their history loaded. The order lands in your platform the moment it's agreed, and the hours your office spent re-keying go back into selling.

  • Order as any account - their prices, their terms, their history
  • Negotiate inside the order - line prices, shipping, discounts
  • Syncs to your existing order management - no re-keying
  • Perfect for
  • Sales team ordering
  • Manual orders
  • Trade shows

Included on every paid plan · from one agent on Starter to five on Pro

Join 3,500+ brands, distributors, and manufacturers of all sizes.

Most rep orders take the long way into your platform. An order agreed on a call lives in an email chain or a scribbled sheet until someone in the office types it in.

The handover

Every order gets typed twice.

A rep takes it on a call, emails it in, and someone in the office re-keys it. Each hop is a chance to get a price, a quantity or a delivery address wrong - and the credit note arrives weeks later.

Order #4471keyed by hand
1
Phone call - 24 × HH-250-1K
Written on a pad at 09:12
2
Emailed to the office
Sent 14:40, read next morning
3
Re-keyed as 42 × HH-250-1K
Credit note raised 3 weeks later
WRONG
The pricing

Prices live in someone's head.

Which account is on which price list, what they were promised last time, whether they hit the volume break. If it isn't in front of the rep at the moment they're asked, it's a guess.

Caffè del Portowhat do they pay?
Wholesale Tier 2
— or was it Tier 1?
NOT SURE
Promised 5% in March
Nobody wrote it down
NOT SURE
Volume break at 24?
They ordered 18 last time
GUESS
The black hole

Nobody can see it until it's in.

Between the conversation and the confirmation the order isn't anywhere your team can look. So the buyer chases the rep, the rep chases operations, and everyone is working from a different version.

Where is order #4471?3 answers
BY
Buyer
"I placed it Tuesday"
JM
Rep
"I sent it over on Wednesday"
OP
Operations
"It's not in the system"
MISSING

The storefront becomes the order desk. A rep works in the same store their buyers use, with that buyer's account loaded - no admin login, and no second system to learn.

Log in as the account, with everything loaded.

A rep switches into any buyer account from the storefront. Everything loads as that customer: their price list, their volume breaks, their pack rules, their payment terms and their whole order history.

  • Account-specific B2B pricing, live
  • Their addresses, contacts and account details
  • Recent orders to reorder from in one tap
  • New customers created on the spot, ordering immediately

View all features

Switch accountJM · 14 ACCOUNTS
Search your accounts…
CP
Caffè del Porto
Wholesale Tier 2 · Net 30
ORDERING
BH
Beacon Hill Deli
Wholesale Tier 1 · Net 14
$4,180
AA
Anchor & Anvil
Distributor · Pro-forma
$9,640
MC
Meadowlark Café
Wholesale Tier 2 · Net 30
$2,215
+ Add a new customer →

Negotiate inside the order, as you talk.

Buyers ask for a better price while you're on the call. A rep can move a line price, set the carriage, apply a discount or override an ordering rule right there - and the order goes in on the number they agreed.

  • Edit line-item prices inside the order
  • Set custom shipping, or waive it
  • Apply a discount, or override minimum quantities
  • Submit on B2B payment methods, including net terms

View all features

Editing the line priceAGENT PRICING
Harbour House Espresso 1kgSKU HH-250-1K · 24 units
List $8.90 $8.18
8% agreedCarriage waivedMin qty overridden
Order total · Net 30$250.62

Works at the desk, on the road, and on the trade show floor.

The portal is your storefront, so it's already responsive. A rep builds a basket on a stand, walks away, and picks the same cart back up on a laptop that evening - nothing typed twice, nothing lost.

  • Built for phones and tablets, not just desks
  • Carts persist across devices and sessions
  • Save orders as shopping lists to finish later
  • Ideal for trade shows, site visits and the road

View all features

One cart, one dayCAFFÈ DEL PORTO
  1. 09:40 Started at the trade show standOn a phone, between conversations 2 lines · $304.92
  2. 14:20 Added 12oz cups on the roadFrom the buyer’s saved shopping list 3 lines · $390.92
  3. 21:05 Placed from a laptop that eveningSame cart, nothing typed twice $390.92

Buyers approve their own orders.

When a rep builds an order, the buyer reviews and confirms it from their own account, so what was agreed is recorded in one place. It's also how a rep gets a new customer used to placing orders themselves.

Orders land in your platform.

Every order a rep places syncs into the same order management your web orders use. No export, no import, no separate list to reconcile at month end.

Each rep sees only their own accounts.

Set visibility per agent so a rep works their territory and nobody else's - the answer for regional teams and for anyone who doesn't want the whole book on every login.

Every rep order is tagged.

Orders carry which agent placed them, plus their notes - so filtering, reporting and exporting rep performance works in the system you already run.

Then go beyond taking the order. The portal handles the whole sale - a price agreed on the spot, a brand-new stockist set up from the counter, and every order tagged and synced back to the systems you run.

Quote it there and then

A buyer wants a number before they commit. Build the cart, agree the price, and send a quote they can accept from their own account.

Quote #123456 · Caffè del Porto
Harbour House Espresso ×24
List $8.90 - offered $8.18
OFFERED
Carriage
Waived on this quote
WAIVED
Buyer accepted
Converted to order #1043
ACCEPTED

Set up a new stockist on the spot

Met a new buyer at the show? Create the account, assign their customer group and place the first order before you leave the stand.

New account · two minutes
The Tin Roof Café
Created by Jamie M
NEW
Customer group
Tier 1 · Net 30
ASSIGNED
First order
$412.80 · on account
PLACED

Everything lands back in your systems

Every rep order carries the agent who placed it and their notes, and syncs into the same order management your web orders use.

Order #1042 · synced
Placed by
Jamie M · agent order
TAGGED
Your store platform
Order and stock updated
SYNCED
Xero
Invoice raised · Net 30
INVOICED

Explore the Quoting Engine

“I don’t know of any app that has a similar function to SparkLayer’s Sales Agent.”
Apo Group Read the Apo Group story

One platform for your sales team, your buyers, and your operations.

Consolidate your B2B order management into one place. Your sales agents, your trade buyers, and your operations team all work from the same system, with no manual handovers, no disconnected tools, and no orders falling through the cracks.

Your B2B sales team.

Your sales reps log in as any buyer account, build and edit orders using live account-specific pricing, and submit using B2B payment methods including net terms. Everything they need is in the storefront, not the admin. Whether they're at a desk, on a trade show floor, or on a customer call, the same tools travel with them.

Your B2B customers.

Buyers can track active orders, view order history, and reorder in one click. When a sales agent builds an order on their behalf, they can review and approve it directly from their account without involving your team. The result is a smoother handover and far fewer back-and-forth emails to get each order confirmed.

Your B2B operations.

Ashtabula got 40+ hours a week back. Twillory saves hours every week on order entry. Every order a rep places syncs to your store's native order management automatically - no manual steps between the conversation and the confirmed order.

Questions & Answers.

What happens to my existing B2B pricing and customer accounts when I enable the Sales Agent Portal?

Nothing changes on your existing setup. The Sales Agent Portal layers on top of your current configuration. Your existing price lists, customer groups, and account-specific rules all carry through automatically. Sales agents log in and see the same pricing your buyers see, so there is no risk of reps quoting the wrong price or overriding terms that are already in place.

What can B2B sales agents do with SparkLayer?

Once enabled, your sales agents can log into your storefront as any buyer account and perform the following actions:

  • View products at the buyer's specific B2B pricing
  • Add products and build orders on behalf of the buyer
  • Edit line item pricing and apply discounts inline
  • Submit orders using B2B payment methods including net terms
  • Save orders and shopping lists for later
  • Manage buyer addresses and account information
  • Reorder quickly from previous order history
  • Add new customers directly from the storefront and place their first order immediately

Explore the full list of Sales Agent Portal features.

Can I get a demo of the SparkLayer Sales Agent tool?

Yes, absolutely. We'd be happy to discuss your requirements and see if this is a good fit for you. You can book a demo and we can run through how it works.

How much does the SparkLayer B2B Sales Agent Portal cost?

The Sales Agent Portal is included on Starter, Growth, Pro, and Enterprise plans. Starter includes 1 sales agent, Growth includes 2, Pro includes 5, and Enterprise is fully customised. Additional sales agents can be added to any paid plan for $39 per user. See full details on our pricing page.

Can I trial the B2B Sales Agent Portal before committing?

Yes. SparkLayer offers a free 14-day trial on all paid plans, which includes full access to the Sales Agent Portal. You can sign up for a free 14-day trial here, or book a demo and we can walk you through how it works.

How quickly can we get the B2B Sales Agent Portal live?

If you are already using SparkLayer, the Sales Agent Portal can be enabled in a matter of clicks. Assign your sales agents, set any visibility restrictions, and your team is ready to start placing orders. Most brands are up and running the same day.

How does SparkLayer's B2B Sales Agent Portal compare to other rep ordering tools?

Most B2B sales agent tools require reps to work from a separate admin or backend system, which means they cannot see what the buyer sees, apply buyer-specific pricing accurately, or complete an order without handover steps. SparkLayer's Sales Agent Portal sits inside your actual storefront.

Reps toggle into a buyer account and work from the same experience the buyer uses, with live pricing, live stock, and full order control. There is no separate system, no re-keying, and no delay between the conversation and the confirmed order.

Can I restrict which accounts my B2B sales agents can access?

Yes. SparkLayer allows you to configure visibility restrictions so each sales agent only sees the customer accounts assigned to them. This is useful for teams with territory-based account management or brands with multiple sales reps covering different regions.

Can I track and report on B2B sales agent activity?

Yes. Every order placed by a sales agent is tagged with additional data including agent-specific notes and tracking information. This makes it straightforward to filter and analyse sales agent performance in your order management system or export it to your backend systems for further reporting.

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